IF AN ITEM IS UNSUITABLE, IT CAN BE RETURNED FOR AN EXCHANGE/REFUND. PLEASE ENSURE THE GOODS HAVE BEEN RETURNED UNWORN & IN SALEABLE CONDITION WITHIN 7 DAYS OF RECEIPT. ALL COSTS OF RETURNING THE GOODS WILL BE INCURRED BY THE CUSTOMER, AND RE-DELIVERY CHARGES WILL BE PAYABLE ON EXCHANGES.

JEWELLERY ITEMS ARE NOT RETURNABLE DUE TO HYGIENE REASONS. IN CASE OF REFUND, ONLY THE COST OF GOODS IS REFUNDABLE AND NOT THE POSTAGE CHARGES. THE ITEM IS YOUR RESPONSIBILITY UNTIL IT REACHES US. FOR YOUR OWN PROTECTION, WE RECOMMEND TO USE A DELIVERY SERVICE THAT INSURES THE PARCEL FOR THE VALUE OF THE GOODS. POSTING OF THE GOODS DOESN’T MEAN THAT WE HAVE RECEIVED THE GOODS. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.

CUSTOMERS ARE REQUIRED TO OBTAIN RETURNS REFERENCE NUMBER (RRN) BEFORE RETURNING THE GOODS BY CALLING US ON 0208 4329826. PLEASE NOTE THAT GOODS RECEIVED WITHOUT RRN WILL INCUR DELAY IN REFUND/EXCHANGE AND MAY NOT BE REFUNDED.

POST YOUR PARCEL TO : BOMBAY LOOKS,162-164 GREEN STREET,LONDON,E7 8JT

Note: ALL PRODUCTS ARE CHECKED THOROUGHLY BEFORE DISPATCH. PLEASE TAKE CARE WHEN TRYING ON ITEMS OF CLOTHING AND PLEASE ENSURE THAT YOU ARE NOT WEARING MAKE-UP, PERFUME OR A DEODORANT WHICH MAY LEAVE MARKS OR A SCENT ON THE ITEM.

WE WILL BE UNABLE TO ACCEPT THE RETURN OF ANY ITEM WHERE THERE IS EVIDENCE THAT THESE INSTRUCTIONS HAVE NOT BEEN FOLLOWED. REFUNDS WILL NOT BE GIVEN FOR PRODUCTS THAT HAVE BEEN DAMAGED WHILST IN THE CARE OF THE CUSTOMER DUE TO MISUSE OR NEGLIGENCE.